This post is part of the đź“– Nine Lies About Work series.

Today, I continue reading LIE #9: Leadership is a thing chapter of the book Nine Lies About Work written by Authors Marcus Buckingham & Ashley Goodall.

TL;DR! đź’¬

There are some big lies, distortions, faulty assumptions, wrong thinking that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be.

By reading Nine Lies About Work, you can get past the lies and discover what’s real. These freethinking leaders recognize the power and beauty of our uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma.

Yesterday, I started reading LIE #9: Leadership is a thing chapter from Nine Lies About Work book.

Chapter #9

LIE #9: Leadership is a thing

The truth that no two leaders do the same job in the same way.

The truth that as much as we follow the spikes, they can also antagonize us. No leader is perfect—and that the best of them have learned how to work around their imperfections.

The truth that leaders are frustrating—they don’t have all the abilities we’d like them to have. The truth that following is in part an act of forgiveness—it is to give our attention and efforts to someone despite what we can see of their flaws.

The truth that leading isn’t a set of characteristics but a series of experiences seen through the eyes of the followers.

Stop with the one-size-fits-all kind of leadership models, courses and expectations. Stop with the 360-degree assessments. Stop with the endless lists of abstractions.

Stop with the minute and meaningless parsing of how to move your “effective communications” score from a 3.8 to a 3.9 while also figuring out why your peers gave you a 4.1 on “strategy”, yet your boss gave you a 3.0.

Instead, let’s get humble—the experience of the people on our teams and in our organizations is a true thing, and we don’t simply get to choose what it is. Let’s get curious about that experience and how our actions shape it.

If you, as a leader, forget human relationships, emotional bonds, trust, and love, and yet master everything that the theory world tells you matters, you will find yourself alone.

Instead of understanding who you are, at your core, and hone that understanding into a few special abilities, each of which refracts and magnifies your intent, essence, and humanity, then we will in the real world see you. And we will follow.

That’s it for today. We finished another book. Tomorrow, we will read a new book, so please tune in.

What lies we've learned so far?
  1. LIE #1: People care which company they work for

    We, as team members, want our team leader to make us feel part of something bigger, that he/she shows us how what we are doing together is important and meaningful. You as a team leader make us feel that you can see us, and connect to us, and care about us, and challenge us in a way that recognizes who we are as individuals.

  2. LIE #2: The Best Plan Wins

    It’s far better to coordinate your team’s efforts in real-time, relying heavily on each unique team member’s informed, detailed intelligence. You’ll have to sit down and survey your team members and make your plan.

    The more frequently and predictably you check in with your people or meet with your team—the more you offer your real-time attention to the reality of their work—the more performance and engagement you will get.

    It’s not true that the best plan wins. The best intelligence indeed wins.

  3. LIE #3: The best companies cascade goals

    We should unlock information through intelligence systems and cascade meaning through our expressed values, rituals, and stories.

    We should let our people know what’s going on in the world and which hill we’re trying to take, and then we should trust them to figure out how to contribute.

    They will invariably make better and more authentic decisions than those derived from any planning system that cascades goals from on high.

  4. LIE #4: The best people are well-rounded

    Best people are not well-rounded. They are distinctive. Well-roundedness is a misguided and futile objective for individual people, but it’s an absolute necessity for teams.

    The well-rounded high performer is a creature of the theory world. However, each high performer is unique and distinct in the real world and excels precisely because that person has understood their uniqueness and cultivated it intelligently.

    Competencies like Customer focus, innovation, growth orientation, agility are values to be shared, and they are not abilities to be measured.

    Shift your thinking to outcomes where you’re asking individual team members to deliver to better match their distinctive talents.

  5. LIE #5: People need feedback

    People don’t need feedback. They need attention and attention to what they do the best. And they become more engaged and therefore more productive when we give it to them.

    In the real world, each person’s strengths are the greatest opportunity for learning and growth. Time and attention devoted to contributing to these strengths intelligently will yield exponential return now and in the future.

    Get into the conscious habit of looking for what’s going well for each of your team members.

  6. LIE #6: People can reliably rate other people

    There’s no reliable way to measure competencies that team members are supposed to possess in the real world. Human beings can never be trained to rate other human beings reliably.

    We need to ask thorny questions like, “Do you turn to this team member when you want extraordinary results?”, “Would you promote this person today if you could?”, “Do you choose to work with this team member as much as you possibly can?”, “Do you think this person has a performance problem that you need to address immediately?”

  7. LIE #7: People have potential

    It’s not true that people have potential. Instead, the truth is that people have momentum. Encourage team leaders to discuss careers with their people in terms of momentum—in terms of who each team member is and how fast each is moving through the world.

  8. LIE #8: Work-life balance matters most

    Work-life balance is an unachievable goal in an ever-changing world.

    If we want our people to flourish, if we want them to be creative and intrigued and generous and resilient, then we’ve got to help them find love in work.

    Spend a week in love with your work. By the end of the week, you will see a list of activities that feel different to you from the rest of your work. Think of these activities as your “red threads.”

    These red threads are the activities you love, and your challenge is to pinpoint them so you can ensure you’ll be able to recreate them, refine them, and add to them.

    Hold tightly to your red threads. Yes, so you can blossom. But mostly so you can figure out ways to share what’s unique about you with the rest of us.

  9. LIE #9: Leadership is a thing

    The truth that leading isn’t a set of characteristics but a series of experiences seen through the eyes of the followers.

    What we see in the best leaders is extremism — a few signal abilities refined over time. These abilities are so pronounced that the leaders are adept at transmitting them to the world and stand out to all of us. And so this truth: we follow spikes.

    We don’t necessarily follow vision, or strategy, or execution, or relationship building, or any of the other leadership things. Instead, we follow mastery. And it doesn’t much matter how this mastery manifests itself, as long as we, the followers, find it relevant.

    The best people aren’t well-rounded but are instead spiky—they have honed one or two distinct abilities that they use to make their mark on the world.

    Instead of understanding who you are, at your core, and hone that understanding into a few special abilities, each of which refracts and magnifies your intent, essence, and humanity, then we will in the real world see you. And we will follow.

Nine Lies about Work

Author(s): Marcus Buckingham

Author(s): Ashley Goodall

Short Blurb: How do you get to what's real? Your organization's culture is the key to its success. Strategic … Read more
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Part 23 of 23 in the đź“– Nine Lies About Work book series.

Series Start | Nine Lies About Work - Day 22

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