This post is part of the 📖 The Coaching Habit series.
Today, I am reading a new section Stick to Questions Starting with “What” from the Question Masterclass Part 4 chapter of the book The Coaching Habit written by Author, Michael Bungay Stanier.
Yesterday, I read some sections from The Focus Question chapter of the book.
Tomorrow, I will be reading a new chapter The Foundation Question. Look out for tomorrow’s article.
Question Masterclass Part 4
Stick to Questions Starting with “What”
There is no room for asking “Why?” in a focused conversation so forget about that. Stick with the questions that start with “What?”
If you’re not trying to fix things, you don’t need the backstory.
Here’s Your New Habit
WHEN THIS HAPPENS
When I’m tempted to ask them why.
Beginning the question with “Why”.
Reframe the question, so it starts with “What.” So, as some examples, instead of “Why did you do that?” ask “What were you hoping for here?” Instead of “Why did you think this was a good idea?” ask “What made you choose this course of action?” Instead of “Why are you bothering with this?” ask “What’s important for you here?”
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What did we learn in the last 10 days?
What’s on your mind? The perfect way to start; the question is open but focused.
Is there anything else on your mind? Give the person an option to share additional concerns.
Then begin to focus:
So what’s the real challenge here for you? Already the conversation will deepen. Your job now is to find what’s most useful to look at.
And what else (is the real challenge here for you)? Trust me. The person will have something. And there maybe more.
Is there anything else? You’ll have most of what matters in front of you now.
So get to the heart of it and ask:
So what’s the real challenge here for you?
Author(s): Michael Bungay Stanier
Part 10 of 21 in the 📖 The Coaching Habit book series.