This post is part of the 📖 The Coaching Habit series.
Today, I am reading a new chapter Question Masterclass Part 6. from the book The Coaching Habit written by Author, Michael Bungay Stanier.
Yesterday, I read a section The Anxiety of Asking “How Can I Help?” from a chapter Question Masterclass Part 5. from the book
Question Masterclass Part 6
Actually Listen to the Answer
You ask one of the Seven Essential Questions and then move into Black-Belt Active Listening mode.
Make small grunting noises of encouragement throughout the conversation. Maintain eye contact at all costs.
Here’s Your New Habit
WHEN THIS HAPPENS
After I’ve asked a question
Going through the motions of looking like I’m actively listening.
Actually listen. And when I get distracted (which I will), I’ll come back and start listening again.
The Strategic Question
In this chapter, you get to the heart of overwhelm and discover the question that will be the heart of every good strategy.
Let’s Ban “It’s a Good Busy”
“How are you doing?” they ask.
“Busy,” you reply.
“But a good busy.”
George Bernard Shaw was on to something years ago when one of his maxims for revolutionaries stated, “The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.”
That’s all for today. The real meat of the chapter starts now, and I am going to read that tomorrow.
Tomorrow, I am going to read the important section “The Strategic Question: If You’re Saying Yes to This, What Are You Saying No To?“. from the same The Strategic Question chapter.
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One of the most compelling things you can do after asking a question is to listen to the answer genuinely. Stay curious.
Being busy is a form of laziness.
After asking one of the seven questions in the framework then you need to listen to your the person and pay undivided attention but don’t be like “the wheel is spinning, but the hamster is dead mode”.
Author(s): Michael Bungay Stanier
Part 15 of 21 in the 📖 The Coaching Habit book series.